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Customer Care Charter
We promise:
To supply only products that will meet your specific needs.
To answer your questions thoroughly and honestly.
To allow you to see and try our products in the comfort and security of your own home without any obligation on your part -whatsoever!
To explain our products in the presence of anybody else you wish to be present, family member, medical professional or whoever.
To give a fully itemised written quotation once the specification you require has been agreed.
Never to use high pressure sales techniques - in other words - to let our products sell themselves.
To give a written guarantee.
To ensure that our after sales service is up to the standard you would expect from a company with our reputation.
To work to the companys adopted BHTA Codes of Practice. |
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